Produktbeskrivning
Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.
Egenskaper
Flexible on site response timesChoose an onsite response time that best meets your business requirements and budget.
Experienced certified field service engineerThe factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service the products, as well as on safety practices and electrical codes, offering the customers the highest level of service available in the industry today.
Labor and travel expenses includedTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
Parts included or available at a discountReplacements parts & components are included or available at a discount. Please see the statement of work for service specifics.
Environmental inspectionIn order to ensure that your system is installed in a suitable environment for optimal functionality, APC will inspect the site for conditions that might damage your system, such as excessive heat or humidity.
Service summary reportProvides a detailed report of work performed including recommendations for service to ensure optimal performance.
Technical supportThe experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.
Teknisk specifikation
Allmänt
| Inkluderad service | Material och tillverkning |
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| Plats | På platsen |
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| Full kontraktsperiod | 1 år |
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| Svarstid | Nästa arbetsdag |
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Specifikationer
| Service och support | Utökat serviceavtal - material och tillverkning - 1 år - på platsen - svarstid: NBD
Utökat serviceavtal - förebyggande underhåll - 1 år - på platsen - svarstid: NBD
Tekniskt stöd - telefonrådgivning - 1 år - tillgänglighet: 24 timmar om dygnet / måndag - söndag
Tekniskt stöd - fjärrövervakning - 1 år - tillgänglighet: 24 timmar om dygnet / måndag - söndag
Tekniskt stöd - inspektion - 1 år - på platsen - svarstid: NBD
Tekniskt stöd - diagnos - 1 år
Tekniskt stöd - rapport - 1 år
Tekniskt stöd - täckning av reseomkostnader - 1 år
Uppdatering vid nya versioner - 1 år |
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Kompatibilitetsinformation
| Designat för | P/N: AMRUPS |
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