Produktbeskrivning

Dell ProSupport Plus for PCs is Dell’s most comprehensive support offer for client systems, designed to keep your fleet running at peak performance while protecting user productivity and sensitive data. Built on the foundation of ProSupport, ProSupport Plus adds accidental damage protection, Keep Your Hard Drive, and self healing, predictive support on eligible systems. With 24x7 priority access to in region experts, next business day onsite repairs after remote diagnosis, and automated issue detection and remediation, IT teams can dramatically reduce unplanned downtime and spend more time on strategic initiatives. ProSupport Plus is ideal for organizations that depend on their PCs every day and need maximum uptime, predictable costs, and stronger control over data security and device health.

*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.

 

Viktiga egenskaper

DELL Upgrade from 3Y Basic Onsite to 4Y ProSupport Plus. Number of years: 4 year(s), Service time (hours x days): 24x7x365

 

Teknisk specifikation

Service type	ProSupport Plus
Service included	Parts and Labour
Service time (hours x days)	24x7x365
Number of years	4 year(s)
Phone support	Yes
Web support	Yes
Troubleshooting	Yes
Parts replacement	Yes