Produktbeskrivning

The more customers depend on technology, the more important it is to have the right support. Built on a foundation of experts, tools, technologies and customer ease, the ProSupport Infrastructure Suite has the enterprise-class support organizations need.  Services that align with the criticality of systems, complexity of environment and how IT resources are allocated.

Mission Critical is a rapid resolution option, giving 4-hour parts and/or labor response. Rely on Dell Technologies to get you back up and running fast.

*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.

 

Viktiga egenskaper

DELL Upgrade from 3Y Next Business Day to 5Y ProSupport Plus 4H Mission Critical. Number of years: 5 year(s), Service time (hours x days): 24x7x365, Response time: 4 h

 

Teknisk specifikation

Service type	ProSupport Plus 4H Mission Critical
Service included	Parts and Labour
Response time	4 h
Service time (hours x days)	24x7x365
Number of years	5 year(s)
Phone support	Yes
Web support	Yes
Troubleshooting	Yes
Parts replacement	Yes