Produktbeskrivning

ProSupport Plus proactively improves the performance and stability of critical systems through automated support, analytics and the right expertise for your organization. ProSupport Plus not only gets you back up and running quickly, but also proactively helps you get ahead of problems before they happen. You’ll have the freedom to adopt complex technologies with confidence, knowing Dell EMC has the expertise and insights to help you be more productive and focus on your goals.

Mission Critical is a rapid resolution option, giving 4 hour parts and/or labor response. Rely on Dell EMC to get you back up and running fast.

*Availability and terms of Dell EMC Services vary by region and by product. Contact a sales representative for details.

 

Viktiga egenskaper

DELL Upgrade from 1Y ProSupport 4H to 5Y ProSupport Plus 4H. Number of years: 5 year(s), Service time (hours x days): 24x7x365, Response time: 4 h

 

Teknisk specifikation

Service type	ProSupport Plus 4H
Service included	Parts and Labour
Response time	4 h
Service time (hours x days)	24x7x365
Number of years	5 year(s)
Phone support	Yes
Web support	Yes
Troubleshooting	Yes
Parts replacement	Yes