Produktbeskrivning

Dell’s base warranty covers repair or replacement for manufacturing defects only and does not include support for software-related issues. Basic service provides telephone (online chat (where available) and e-mail) hardware troubleshooting during local business hours, excluding local national holidays. During the telephone-based troubleshooting, the Dell Technician will determine if an onsite service technician is required.
Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration.

*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.

 

Viktiga egenskaper

DELL 1Y Basic Onsite to 3Y Basic Onsite. License quantity: 1 license(s), Number of years: 3 year(s)

 

Teknisk specifikation

License quantity	1 license(s)
Number of years	3 year(s)
Phone support	Yes
Web support	Yes
Troubleshooting	Yes