Produktbeskrivning
ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.
Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Viktiga egenskaper
DELL Upgrade from 1Y Collect & Return to 4Y ProSupport. Number of years: 4 year(s), Service time (hours x days): 24x7x365
Teknisk specifikation
Features
| Service type | ProSupport |
|---|
| Service included | Parts and Labour |
|---|
| Service time (hours x days) | 24x7x365 |
|---|
| Number of years | 4 year(s) |
|---|
| Phone support | Yes |
|---|
| Web support | Yes |
|---|
| Troubleshooting | Yes |
|---|
| Parts replacement | Yes |
|---|
