Produktbeskrivning
FortiCare Services OverviewAt Fortinet, we put a lot of care into making sure our customers are satisfied with our products and support. Our FortiCare support offerings are specifically designed to provide you with the support you need for all Fortinet products and services no matter where in the world you are.
Support and Advanced ServicesWith FortiCare Services, you can rest assured that your Fortinet security infrastructure is performing at its absolute best and protecting your critical assets and data. FortiCare Services includes both Support Services and Advanced Services.
Account-Based ServicesThese Advanced Services compliment Device FortiCare by providing a designated support engineer and logistics support, alongside training and flexible service points. Our team learns about your processes and deployment and shares knowledge, resulting in better operations and faster recoveries.
Professional ServicesWe know that you want to get started quickly, and sometimes just need some extra resources. Fortinet Professional Services brings technical experts into your project, staffing, or other initiative planning whether remote or on-site.
Premium RMAPlanning for hardware faults can be difficult, and Fortinet has some options to help. When space is tight, plan on four-hour parts delivery. When you need help with a physical swap, choose four-hour parts with an engineer. We also have Secure RMA when you want to self-dispose.
Viktiga egenskaper
Fortinet FortiExtender-211E 3 Year 24x7 FortiCare Contract. License quantity: 1 license(s), Number of years: 3 year(s), Service time (hours x days): 24x7
Teknisk specifikation
Features
| License quantity | 1 license(s) |
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| Service time (hours x days) | 24x7 |
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| Number of years | 3 year(s) |
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| Phone support | Yes |
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| Web support | Yes |
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| Compatibility | FortiExtender-211E |
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