Produktbeskrivning
HP Inc. offers the Poly - Polycom ImmersiveCare Service, a robust support and service agreement designed for video conferencing devices. This service ensures that your equipment remains in optimal condition, with a full year of on-site support, including parts and labor. With a response time of the next business day and service availability from Monday to Friday for 8 hours a day, as well as 24/7 phone consulting, your business is covered at all times. Whether it's a hardware malfunction or a technical query, the Polycom ImmersiveCare Service provides the assurance and support your business needs to operate efficiently and without interruption.
Egenskaper
Comprehensive supportWith a full year of on-site support, customers receive immediate assistance for any issues, ensuring minimal downtime and optimal performance of their video conferencing devices.
Versatile service availabilityService is available 8 hours a day, 5 days a week, with extended options including 24/7 phone consulting, catering to all types of business needs and schedules.
Rapid responseNext business day response time for on-site services means that any disruption to your video conferencing capabilities is swiftly addressed, keeping your operations smooth and efficient.