Produktbeskrivning

NETGEAR Business extends the initial 90-day technical support with the ProSUPPORT for Business OnCall 24x7 Tech Support package for your medium and small organization. Get 24/7 direct access to NETGEAR technical support engineers who can rapidly resolve technical issues both big and small. From configuration and troubleshooting to simply upgrading your firmware, NETGEAR support team is focused on helping you unlock your business network device's potential - so you can be more productive and grow your business.

OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges. In addition, NETGEAR proactively sends you alerts about any newly released firmware updates to make sure that you are able to plan in advance. Connect with the people that have built your products and build the relationship that will contribute to your business success.

 

Teknisk specifikation

Inkluderad service	Telefonrådgivning
Full kontraktsperiod	3 år
Service tillgänglig	24 timmar per dygn / 7 dagar per vecka

Service och support	Utökat serviceavtal - utbyte - 3 år - svarstid: nästa arbetsdag Tekniskt stöd - telefonrådgivning - 3 år - tillgänglighet: 24 timmar om dygnet / måndag - söndag Tekniskt stöd - fjärradministration - 3 år - tillgänglighet: 24 timmar om dygnet / måndag - söndag Uppdatering vid nya versioner - avisering via e-post - 3 år

Designat för	NETGEAR ReadyNAS 102 RN10200, RN10211D, RN10221D, RN10222D, RN10223D NETGEAR ReadyNAS 104 RN10400, RN10421D, RN10441D, RN10442D