Produktbeskrivning

Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.

 

Egenskaper

Experienced certified field service engineer
The factory trained field service engineers are rigorously trained and tested on how to efficiently service the products, as well as on safety practices and electrical codes, offering the customers the highest level of service available in the industry today.

Onsite diagnoistics and repair
While on site the certified field service engineers will diagnose, repair and test the unit to ensure optimal performance.

Flexible on site response times
Choose an on site response time that best meets your business requirements and budget.

Environmental inspection
In order to ensure that your system is installed in a suitable environment for optimal functionality, APC will inspect the site for conditions that might damage your system, such as excessive heat or humidity.

Service summary report
Provides a detailed report of work performed including recommendations for service to ensure optimal performance.

 

Teknisk specifikation

Inkluderad service	Material och tillverkning
Plats	På platsen
Full kontraktsperiod	1 år
Svarstid	Nästa arbetsdag
Konfigurationer som omfattas	UPS 15 kVA

Service och support	Utökat serviceavtal - material och tillverkning - 1 år - på platsen - svarstid: NBD Tekniskt stöd - förebyggande underhåll - 1 år - på platsen - svarstid: NBD - 1 incident Tekniskt stöd - fjärrövervakning - 1 år Tekniskt stöd - täckning av reseomkostnader - 1 år - på platsen

Designat för	P/N: SURT15KRMXLI, SURT15KRMXLT, SURT15KRMXLT-1TF10K, SURT15KRMXLT-TF5, SURT15KUXICH