Produktbeskrivning

PROVIDING HIGH VISIBILITY AND AVAILABILITY ACROSS YOUR ZEBRA SOLUTION
With Zebra OneCare you choose the service level you need with our Premier service being fully customisable, allowing you to create a package that meets the unique needs of your business.

If it's broken, we'll fix it. We make it fast and easy — anytime of day or night.

And our experts speak your language — with 17 languages, we're ready to support associates in just about every corner of the world.

ESSENTIAL
This foundational service offers comprehensive coverage that includes:
- Technical support available during your local business hours.
- 3-day turnaround time on repairs.
- Device Diagnostics Service: This feature allows you to detect WLAN connectivity, memory and battery issues on mobile computers to help you triage problems.
- Repair Services Dashboard: Web-based tool that enables a series of reports that analyse repair, replacement and Technical Support status for Products under Contract.

 

Viktiga egenskaper

Zebra OneCare, Essential, NBD, 3Y. Number of years: 3 year(s), Service time (hours x days): 9x5, Repair time: 72 h, Type: On-site, Next Business Day (NBD)

 

Teknisk specifikation

Type	On-site
Service type	Next Business Day
Next Business Day (NBD)	Yes
Service time (hours x days)	9x5
Repair time	72 h
Number of years	3 year(s)
On-site support	Yes
Web support	Yes
Troubleshooting	Yes
Compatibility	ZM400, ZM600