Produktbeskrivning

HPE Pointnext Tech Care is the operational support experience for HPE hardware and software products (HPE products). HPE Pointnext Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues.

 

Egenskaper

● Remote problem diagnosis and support
● On-site hardware support
● Replacement parts and materials
● HPE Visual Remote Guidance (VRG)
● HPE InfoSight dashboards
● HPE InfoSight workload insights
● Firmware updates for selected products
● Collaborative Support and Collaborative Assistance